In the last week of April, users filed a class-action lawsuit against Samsung. The South Korean giant was accused of covering up a widespread defect. We are talking about problems with the glass of the main camera in smartphones of the Samsung Galaxy S20 series.
What is the problem with the Galaxy S20 series
Many users are faced with a situation where the protective glass that covers the smartphone camera unit bursts for no reason. Outraged users believe this is a fraud on the part of Samsung.
Which Samsung smartphones suffer from safety glass problems
The lawsuit says that this problem affects Samsung smartphones such as:
Galaxy S20 Ultra 5G;
Galaxy S20+ 5G;
Galaxy S20 5G;
Galaxy S20 Ultra/LTE;
Galaxy S20 FE;
Galaxy S20 FE 5G.
Details of the controversial lawsuit
The class-action lawsuit was filed on April 27, 2021, in the U.S. District Court for the District of New Jersey. Samsung is accused of fraud, breach of warranty, and several consumer protection laws. The document states that the phones were sold with a defect concerning the glass coating of the main camera module, which ” breaks spontaneously, without the use of external force, even when the phone is placed in a protective case.”
Important. The plaintiffs insist that this damage is a known defect, which is also characteristic of other previously released models of Samsung phones. The lawyers claim that Samsung was aware of the problem and did nothing.